Job description
Restaurant Door Supervisor
Location: Cardiff
Pay rate: £14-£15 per hour
We are looking for experienced, customer service led security professionals to join our team of Restaurant security supervisors.
We currently work with many top UK restaurant brands offering a slightly different approach to security work. We want people who understand hospitality and have a welcoming, courteous personality. Our teams are an extension of the restaurant management team, understanding the brand and helping contribute to the overall experience of the venue. Customer service for a restaurant starts at the door, a welcoming hello and sincere goodbye can go a very long way in the restaurant trade. If this sounds like you, or somebody you know, please get in touch today.
Responsibilities:
– Monitor and maintain a safe and secure environment for restaurant guests, staff, and property.
– Handle customer inquiries and concerns in a courteous and professional manner.
– Enforce access control measures to ensure only authorized personnel and guests enter designated areas.
– Prevent and manage conflicts or disturbances effectively, ensuring a calm and safe atmosphere.
– Respond promptly to emergency situations, including medical incidents or fire alarms.
– Collaborate with restaurant management and staff to address security concerns and implement preventive measures.
– Report incidents and write detailed incident reports as necessary.
Requirements:
– Proven experience in security services within a hospitality or restaurant setting.
– Strong interpersonal and communication skills, with the ability to remain composed in challenging situations.
– Excellent observational skills and attention to detail.
– Physical fitness and the ability to stand and walk for extended periods.
– A valid SIA (Security Industry Authority) license is essential.
– A strong commitment to upholding the highest standards of customer service and safety.
How to Apply:
If you are interested in becoming part of our professional security team and believe you have the skills and dedication required for this role, we would love to hear from you! Please submit your up-to-date CV outlining your relevant experience.
At Xander Security, we are committed to building a diverse and inclusive workforce. We welcome applications from all individuals, regardless of race, gender, age, religion, disability, or any other protected characteristic.
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